Returns & Exchanges
At Editora Sextante, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return your books within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
Prepare the Package
Carefully pack the books in their original packaging or a sturdy box to ensure they remain in pristine condition during transit.
Ship the Items
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing